Thanks for the feedback, Doug. Our shipping protection guards our people from having to make their own claim with USPS in the event that their package is lost, damaged, or stolen. This saves our brothers and sisters a lot of valuable time and sometimes the frustration that comes with making claims for packages that do not arrive or are damaged upon arrival through the USPS system. Route ensures a smooth, timely claim process and helps with any questions or concerns along the way. They then help refund or replace orders or products in a claim without you having to make a new order.
All of our customers have the ability to turn down the insurance by clicking 'Check Out Without Coverage' in the cart on the way to the checkout screen. Thank you so much!