RETURNS & EXCHANGES
RETURN OR EXCHANGE PROCESS
- Contact us within 30 days of purchase using the form below. Unfortunately after 30 days, we are unable to process any returns or exchanges.
- Let us know the reason for the return or exchange in the message section and include your order number.
- You will be contacted via email for further instructions.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange or refund.
- If you are approved, then your exchange or refund will be processed. For refunds, a credit will automatically be applied to the original method of payment, within 10 working days.
- Items must be in original condition, unworn (other than trying on the garment) and unwashed.
- Items with visible signs of use including deodorant stains/cosmetic stains, perfumes/scents, animal hair, etc. will not be accepted and will be sent back to the customer at their expense.
- They must be in their original packaging if possible. Otherwise, the customer is responsible for suppling the packaging.
- Items listed as "sale" or "on sale" are not eligible for returns or refunds. All sales are final on these items.
- Exchanges for items listed as "sale" or "on sale" may not be available, but we are happy to exchange items that are still in stock.
- Exchanges may be limited on items that are being discontinued. In this case, please contact us for a return and we will issue a refund or you can exchange for a different item.
- There are no charges for a return in the United States.
- Original shipping charges are non-refundable.
- We will provide a pre-paid return shipping label and will also ship the exchanged item for free.
- Internationally shipped items are not eligible for free returns or exchanges. You will be responsible for covering all shipping costs.
- See more information on shipping here.